Behavioral Health CRM · Included with Every Navix Plan

Stop losing patients to slow admissions.

Our CRM is free — included with the Navix platform. One price, all core features in. Every minute your admissions team spends on hold with insurance companies is a minute a patient waits for life-changing treatment. Navix CRM is the healthcare CRM purpose-built for behavioral health admissions — from first inquiry to bed assignment.

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The Pain

Your admissions team is buried in manual work.

Manual VOB takes hours — coordinators stuck on hold with insurance instead of helping patients access care. Every minute waiting is a patient waiting.

Referrals fall through the cracks. Spreadsheets, emails, and sticky notes aren't a system. Leads slip, follow-ups get missed, and the people who needed help most go elsewhere.

Marketing ROI is a mystery. Thousands spent on Google Ads and referral partnerships, no idea what's working. Admissions can't track conversion. Leadership operates without visibility.

Without unified admissions software, your team is in the dark — while competitors with modern systems convert faster.

✓Convert faster: automated workflows cut time-to-admission by up to 60%

✓Manage smarter: one dashboard for the entire admissions pipeline

✓Grow confidently: true cost per admission by marketing channel

✓Mobile-ready: native iOS + Android app keeps coordinators connected anywhere

What's Included

Purpose-built admissions CRM — free with Navix.

Convert faster. Manage smarter. Grow confidently. No separate license, no per-seat add-on.

Lead & Referral Management

Centralized lead intake, intelligent routing, and automated nurture sequences. Smart reminders ensure zero follow-ups get missed.

Automated VOB (Verification of Benefits)

Verify benefits in minutes, not hours. The VOB Agent pulls eligibility data and assembles what payers need — without your team waiting on hold.

Campaign Performance & Attribution

True cost per admission by marketing channel. Identify what works, kill what doesn't. Prove which campaigns drive admissions and which don't.

Multi-Location Pipeline

Single network or multi-state — one CRM with role-based visibility. Consistent data across every site, ops leaders see the whole pipeline.

Real-Time Analytics

Pipeline visibility for leadership. Referral source quality, conversion rates, top-performing team members — all in one place, in real time.

Native Call Tracking

Built-in CallTrackingMetrics and CallRail integrations. Inbound calls auto-route to the right coordinator with full attribution, call recording, and one-tap callback attached to the lead.

Seamless EMR + Stack Integration

Connects directly to the Navix EMR — same record, same data, no duplicate entry from inquiry through bed assignment. Plus open API and webhooks for billing, lab, and marketing tools.

Trusted by behavioral health facilities nationwide.

Schedule a demo and we'll show you Navix on a real admissions pipeline.

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