Healthcare CRM Software for
Behavioral Health Admissions
Stop Losing Patients to Slow, Manual Admissions Processes
Every minute your admissions team spends on hold with insurance companies is a minute a patient waits for life-changing treatment. Navix CRM is healthcare CRM software built specifically for addiction treatment centers and behavioral health facilities - eliminating bottlenecks and accelerating admissions from first inquiry to bed assignment.
- HIPAA Compliant
- SOC 2 Certified
- 4.8★ G2 Rating
Your Team Is Buried in Manual Work
Manual VOB Takes Hours
Spending 2-4 hours per patient on insurance verification? Your admissions coordinators shouldn't be stuck on hold when they could be helping patients access care.
Referrals Fall Through the Cracks
Spreadsheets, emails, and sticky notes aren't a system. Without centralized behavioral health admissions software, leads disappear and revenue walks out the door.
Marketing ROI Is a Mystery
Can't prove which campaigns drive admissions? You're spending thousands on Google Ads and referral partnerships without knowing what actually works.
Purpose-Built Addiction Treatment CRM
Convert Faster
- Automated workflows reduce time-to-admission by up to 60%
- Intelligent lead routing assigns inquiries instantly
- Smart reminders ensure zero follow-ups get missed
- Mobile app keeps coordinators connected anywhere
Manage Smarter
- A unified dashboard shows your entire admissions pipeline
- Multi-location healthcare management for single or multi-state networks
- Customizable workflows adapt to your unique processes
- Real-time visibility for leadership and facility teams
Grow Confidently
- Track true cost per admission by marketing channel
- Measure referral source quality and conversion rates
- Identify top-performing team members and campaigns
- Make budget decisions based on data, not guesswork
Core Features That Drive Results
Seamless Integration With Your Technology Stack
Navix CRM connects with the systems you already use:
Why Facilities Choose Navix Over Generic CRMs
| Feature | Navix CRM | Salesforce | Kipu Health |
|---|---|---|---|
| Built for Behavioral Health | ✅ | ❌ | ✅ Yes |
| Automated VOB Included | ✅ | ❌ | ✅ Via iVerify |
| Google/Meta Campaign Tracking | ✅ | ❌ Requires Marketing Cloud | ❌ Limited |
| Multi-Location Dashboards | ✅ | ⚠ Enterprise Only | ⚠ Limited |
| Implementation Timeline | 2-4 weeks | 3-6 months | 6-8 weeks |
| Pricing Model | Transparent, Per User | Enterprise Custom | Bundled Suite |
Proven Results From Real Facilities
75% Reduction in VOB Time
"Our team spent 2-3 hours per patient verifying insurance. Within two weeks of implementing Navix, we reduced that to under 30 minutes. Our coordinators can focus on patients instead of phone calls."
- Director of Admissions, Pathway Recovery Centers
40% Increase in Conversions
"We were converting less than 20% of leads. Navix helped us identify where leads were dropping off. Now we're converting 28% and our CEO is thrilled with the ROI."
- Chief Marketing Officer, Serenity Treatment Network
Unified Multi-Location Operations
"Managing 6 facilities was a nightmare before Navix. Now we have one platform, unified reporting, and can benchmark performance across locations."
- COO, Horizon Behavioral Health Group
Transparent Pricing
Starter Plan: $149/user/month
Single-location facilities | Up to 100 VOB/month | Basic reporting
Professional Plan: $249/user/month - Most Popular
Growing programs | Unlimited VOB | Campaign tracking | Up to 3 locations
Enterprise Plan: Custom Pricing
Multi-location networks | Unlimited locations | Advanced analytics | Dedicated CSM
All plans include: HIPAA compliance | free implementation | unlimited training | 99.9% uptime SLA
Ready to Transform Your Admissions Process?
Join 200+ behavioral health facilities using Navix CRM to convert more patients, eliminate bottlenecks, and scale smarter.
- Convert more patients
- Eliminate bottlenecks
- Scale smarter
- No credit card required
- 14-day free trial
- Free implementation
Questions? Call us at [Phone Number] or email sales@navixhealth.com