01Day 0–3
Admissions + intake.
Pre-admission verification, consent, biopsychosocial intake, and bed assignment in one collapsed flow. Family contacts loop in by day three.
- VOB + utilization review
- Biopsychosocial intake
- Treatment plan draft
For Residential Treatment
Comprehensive,
integrated care.
The 30-day arcAdmit → Discharge, with warm step-down to PHP / IOP / alumni
- D1Admit
- D3BPS
- D7Tx plan
- D14Mid-stay
- D18Today
- D25Family wknd
- D30Discharge
Revolutionize care with Navix's integrated platform for residential treatment centers. Enhance patient experiences and operational efficiency across admissions, treatment planning, therapy, and warm step-down.
HIPAA CompliantSOC 2Drummond Certified
Built for residential — admissions to alumniThe proof · case RT-217
Outcomes that hold past discharge.
Navix Hub unifies admissions, charting, billing, and outcomes on one platform. Clinicians spend less time documenting, more time delivering the care residential settings exist to provide.
- −68%PHQ-9 reduction · 6 wk
- 94%Program adherence
- 82%30-day continuity
- TrackedPHQ-9 · GAD-7 · PCL-5 · ASI
The residential workflowFrom admit to warm step-down
From admit to warm step-down
in a single chart.
Four phases. One workflow. Navix automates the parts that derail residential teams most — admissions friction, treatment plan co-signing, weekly outcome scoring, and the bridge to the next level of care.
02Day 3–7
Assessment + stabilization.
ASAM dimensions scored, comorbidities surfaced, medications reconciled. The treatment plan is co-signed by client, primary therapist, and MD.
- ASAM 6-dimension score
- Co-signed treatment plan
- Med reconciliation
03Day 7–25
Active treatment.
Group, individual, family, and recovery-skills programming on a single weekly schedule. NavixScribe captures each encounter in clinician voice.
- CBT · DBT · trauma · family
- Weekly outcome scoring
- Milieu + recovery skills
04Day 25–30+
Discharge + aftercare.
Step-down to PHP / IOP, outpatient, MAT, or sober living with warm handoff packet, scheduled appointments, and 30 / 60 / 90-day continuity check-ins.
- Receiving facility packet
- PHP / IOP scheduled
- Continuity check-ins
Product Features
All components built as one.
CRM, RCM, EMR, and the Navix Hub toolbox — built to work together, not bolted on. Every module shares one chart, one identity, one source of truth across the residential episode of care.
CRM
Client onboarding and discharge, email campaigns, lead management, family portal invites, client assessments, and referral management — all in one CRM.
Built for behavioral healthRCM
Eligibility checks, integrated charge capture, utilization reviews, verification of benefits, and payments management. Agentic RCM coming 2027.
Built for behavioral healthEMR
Scheduling, medication management, forms management, clinical quality management, and lab management — built for the full residential episode of care.
Built for behavioral healthNavix Hub
Analytics, forms management, communications, resource libraries, and a client + family portal — the connective tissue across every Navix module.
Built for behavioral healthTherapeutic modalitiesOne platform.
One platform.
Every modality your team runs.
CBT, DBT, trauma-informed, family systems, 12-step, and holistic programming each demand different cadences, formats, and outcome instruments. Navix ships them pre-built into the operating schedule.
Cognitive Behavioral Therapy.
Structured group + individual CBT with session notes, homework, and outcomes scoring built into the chart.
- Cadence3× weekly
- FormatGroup + 1:1
- TrackedPHQ-9 · GAD-7
Dialectical Behavior Therapy.
Mindfulness, distress tolerance, emotion regulation, interpersonal effectiveness — skill modules, diary cards, and homework loops pre-built.
- Cadence2× weekly
- FormatSkills group
- TrackedDiary cards
Trauma-informed care.
Trauma-screened admission, EMDR / CPT-trained clinicians, and trauma-aware milieu rules baked into the operating schedule.
- CadenceWeekly
- FormatIndividual
- TrackedPCL-5
Family systems work.
Family weekend programming, telehealth family sessions, and codependency education with consent-aware portal access.
- CadenceWeekly
- FormatFamily + tele
- TrackedEngagement
12-Step + peer support.
On-site meetings, sponsorship pathways, and recovery-capital scoring that follows the client into outpatient and beyond.
- CadenceDaily
- FormatOpen + closed
- TrackedRecovery capital
Holistic + somatic.
Yoga, fitness, nutrition, and somatic experiencing scheduled and charted alongside clinical work — never bolted on.
- CadenceDaily
- FormatGroup + 1:1
- TrackedWellness scores
Ready to simplify your facility?See Navix on a real
See Navix on a real
residential chart.
Schedule a demo with our team to see how Navix fits your operations — admissions, treatment plan, weekly outcome scoring, and warm step-down on a real chart.