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Behavioral health EMR implementations don't have to be 6-month projects. Navix gets your facility operational in weeks with full data migration, training, and optimization. Here's exactly how.
The plan
Kick-off with your operations leads. Map your current workflows, integrations, forms, and reporting needs. Identify must-have integrations (labs, billing, payroll). Review your data migration plan.
Your customer success team configures your Navix instance — locations, programs, user roles, custom forms, templates. We pull data from your existing EMR via API or CSV import. Pre-built integrations (CallTrackingMetrics, CallRail, Lynk Diagnostics) get activated.
Role-based training for clinicians, admissions, billing, leadership. Most teams find Navix's UX intuitive enough that training lands in days, not weeks. We run parallel — your old system stays live while your team gets comfortable on Navix.
Cutover happens at a scheduled time, with the customer success team standing by. Most facilities go live with zero operational disruption. Day-of escalation channels are open for any edge cases.
Two weeks of dedicated optimization with your CSM. We fine-tune custom forms, build the automations your team wants, configure reporting, and address any process refinements that surface in real use.
Your implementation team
Your single point of contact through implementation and beyond. Senior, behavioral-health-experienced.
Handles data migration, integration mapping, and technical configuration. Available throughout deployment.
Runs role-based training for your clinical team. Recorded sessions available for new hires post-launch.
Real humans on Slack and phone during cutover and the two weeks after. No ticket queue.
Schedule a 30-minute conversation. We'll map your timeline, integration needs, and migration plan in detail.