CRM
Client onboarding and discharge, email campaigns, lead management, client assessments, and referral management — all in one CRM.
Built for behavioral healthFor Outpatient Stabilization
Step-down care,
stable footing..
Outpatient stabilization sits between higher levels of care and full discharge. Navix gives your team the operational backbone to run it well — crisis-ready scheduling, medication management, continuity into alumni programming, and the documentation rigor your payers expect.
Built for the step-down moment.
Outpatient stabilization is the most operationally tricky level of care. Patients are stepping down from PHP/IOP — sometimes from residential — and the failure modes are real.
Risk interceptionNavix catches every failure mode before it becomes a dropout.
Live monitoring- Missed appointmentsCrisis-ready re-schedulingCaught
- Med non-adherenceMedication reconciliationCaught
- Unaddressed crisesAutomated risk flagsCaught
- Lost-to-aftercare attritionAlumni handoff protocolCaught
One platform catches all four failure modes.4 / 4 intercepted
Navix gives your team a single platform that catches all of it. Crisis-ready scheduling so a re-engagement appointment is one click. Medication management with reconciliation. Telehealth and in-person in one calendar. Automated risk flags from the chart. And tight handoff into alumni programming so step-down doesn't become drop-out.
Crisis-ready schedulingOne board.
One board.
Zero dropouts.
Telehealth and in-person unified. A missed appointment triggers a re-engagement slot in one click. Meds, therapy, groups, and alumni — all on the same board.
0missed this week
10active patients
4/4risks intercepted
94%med adherence
LIVE · OP STABILIZATION⟳ Telehealth⦿ In-person
May 11–15 Mon11
Tue12
Wed13
Thu14
Fri15
9:00Med check⦿ In-person
10:30Therapy⟳ Telehealth
10:00Alumni group⦿ In-person
14:00Re-engagement⦿ In-person⚡ RE-ENGAGE
9:00Med check⟳ Telehealth
11:00Therapy⦿ In-person
10:00Skills group⦿ In-person
14:30Med review⟳ Telehealth
13:00Alumni event⦿ In-person
9:30Therapy⟳ Telehealth
AUTO-SYNCEDattendance · adherence · risk flags · alumni handoff
Reconciliation without
the friction.
Pulled from the prior level of care, tracked through stabilization, and handed off clean. No copy-paste. No gaps.
Reconcile on intake.
Medication list pulled from prior level of care. Discrepancies flagged before first appointment.
Track adherence daily.
Scheduled med checks auto-populate the chart. Non-adherence surfaces as a risk flag the same day.
Adjust without friction.
Provider updates the medication record in one screen — prescription, notes, and care team notification in one action.
Active medicationsPatient · OP-2214
Reconciled today- NaltrexoneAdherent50mgDaily
- SertralineAdherent100mgDaily
- HydroxyzineMissed ×225mgPRN
- ClonidineAdherent0.1mgBID
- TrazodoneAdherent50mgQHS
- GabapentinReview due300mgTID
Auto-pulled · co-signable · trackedLast sync 2 min ago
2items flagged — non-adherence alerts sent to care team.
Product Features
Everything outpatient ops runs on.
CRM, RCM, EMR, and the full Navix Hub toolbox — built to handle the volume and pace of outpatient stabilization, CRM to alumni in one record.
RCM
Eligibility checks, integrated charge capture, utilization reviews, verification of benefits, and payments management. Agentic RCM coming 2027.
Built for behavioral healthEMR
Scheduling, medication management, forms management, clinical quality management, and lab management — built for behavioral health.
Built for behavioral healthNavix Hub
Analytics, forms management, communications, resource libraries, and a client portal — the connective tissue across every Navix module.
Built for behavioral healthReady to strengthen your step-down program?See Navix on a real
See Navix on a real
stabilization caseload.
Schedule a demo with our team to see crisis-ready scheduling, medication management, and alumni handoff in flow on a real outpatient stabilization program.